Secure-4C for Managed Service Providers

Whether from the cloud or on-premise, all solutions in your portfolio must be easy to manage, audit-proof and, above all, multi-client capable. A successful service consists not only of a large number of functions, but also of the ability to quickly make adjustments, carry out analyses and identify optimization potential – and this is best done across products.

A holistic approach reduces administrative effort, response times and costs. Therefore, it is important that all products of your solution portfolio can be connected to each other. On-premise and cloud-based solutions usually offer a variety of interfaces via APIs and other methods. These numerous connectors can be transferred to a central and multi-tenant management interface.

Transparency and role management are extremely important for a managed service. In order for you to be able to work better with your customers, there is therefore a need for a simple way that administrative tasks are divided among each other and analyses from all data can be carried out at any time at the push of a button or automatically.

The more can be automated in a managed service, the more the solution offering scales. This requires that several applications are connected to each other, functions are coordinated with each other and reports are created in a management-oriented manner. The operation of the services must also be considered. The fewer resources are required, the more cost-effective the portfolio.

The “Secure” is at the forefront of our work. EgoMind generally pays attention to a high level of security of features and functions in all areas of the 4 C’s.